Responsible Gambling

GENERAL INFO

The goal of gambling at an online casino should always be entertainment. A certain number of people, though, could find it difficult to control their gambling behaviour. It's critical to realise before you begin that gambling shouldn't ever be considered a way to make money or pay off debt. Monitoring the time and amount spent at an online casino on a daily basis is advantageous.

We strongly encourage you to think about a number of helpful strategies if you discover that you are spending greater amounts of money than you can afford or if gambling begins to disrupt your everyday routines. These strategies include establishing Personal Limits on your gaming actions, choosing to self-exclude, and getting support and assistance from reputable, independent organisations.

We provide the Personal Limits option to help you gamble wisely. You can place restrictions on how much you can deposit, lose, wager, and spend in a particular game or on all of your account activities.

Limits are subject to change at any time. To prevent rushed choices, a limit lowering will become effective immediately, but an increase may only happen following email confirmation and only after the prior limit of the same type expires.

  • Deposit Limit: A daily, weekly, or monthly cap on your deposits.
  • Limit on Losses: A cap on how much you can lose at the casino in a given day, week, or month. Please be aware that the loss is determined by the initial deposit rather than by winnings that are linked to the deposited sum. For instance, if you make a deposit of € 50, set a Loss Limit of € 10, and then win € 1,000, you can nevertheless forfeit more than € 10 of the €1,000 balance as it is dependent on the initial deposit instead of the wins.
  • Limit on Wagers: A daily, weekly, or monthly cap on the amount wagered.
  • Cooling-Off Limit: A Cooling-Off Period can be set for a specific amount of time. You can withdraw the remaining funds during this time, but you won't be able to deposit money into the casino or take advantage of any promotional offers while the limit is in effect. Your account is right away influenced by the Cooling-Off period. After it expires, your account will be renewed automatically.
  • Self-Exclusion Limit: For a specific time frame, you can establish a self-exclusion limit. Your Player Account will be instantly disabled as a result, and you will not be eligible for any promotional offers for the stated time. When the limit is in effect, you won't be able to make deposits or withdraw cash. Your account will be renewed automatically after it expires.
  • Limit on Sessions: You have the option to set a time restriction for how long you gamble. The restriction becomes immediately put into effect. If you hit the limit, you will be instantly logged out of your account. The limit can be set between six and one million minutes.

Also, you may contact our customer service representatives to notify us of your choice to stop gambling on the Website for a fixed or undefined time frame. We shall take every means to limit your access to your account and guarantee that you get no promotional messages. You will not be able to access your account or take out any money that is left in it if you have self-excluded from the casino. Please get in touch with our support staff to begin the process of withdrawing the remaining amount. Within a fair amount of time, our customer service representatives will reach out to you to help you with the withdrawal and provide you with information on it. Please be aware that if the casino requires verification in order to process funds, activation of the self-exclusion does not free you from it. The remaining amount will be refunded in accordance with the casino's restrictions.

For additional assistance and advice, get in touch with any of the following organisations:

The Casino employs all available measures to keep minors from signing up and playing on our Website, and it accepts only users who are at least 18 years old. The casino has the right to request identification, and access to the Website will be promptly blocked if the player is not of legal age to play.

We acknowledge, nonetheless, that people who are not of legal age may still be able to sign up and play at an online casino because of the wide accessibility and nature of the Internet. As a result, we highly advise parents to work together to safeguard their kids from free access to gaming websites. In this case, specialised software can be helpful. For additional information, please visit the websites listed below: